Rent Smart Provincial

Official Provincial Updates

BC Provincial and Regional Restrictions

Proof of vaccination and the BC vaccine card

Landlord BC
A resource for owners and managers of rental housing. They are the largest professional association for landlords in BC.
Phone: 1-888-330-6707

Tenant Resource & Advocacy Centre (TRAC)
TRAC provides information/referral, advice/ summary service and full representation to tenants and advocates across BC in terms of residential tenancy law.
Phone: 1-800-665-1185

Residential Tenancy Branch
The Residential Tenancy Branch can help answer questions or provide dispute resolution services for landlords and tenants.
Phone: 604-660-1020 (Lower Mainland)
250-387-1602 (Victoria)
1-800-665-8779 (Elsewhere in B.C)

211 BC
211 is a free and confidential service that connects people to helpful and vital resources in their community.

BC Human Rights Tribunal
The Tribunal is responsible for accepting, screening, mediating, and adjudicating human rights complaints. It offers people the opportunity to resolve a complaint through mediation.
Phone: 1-888-440-8844

The Human Rights Clinic
The Clinic provides a number of client services.
It provides information and advice about human rights issues. It offers assistance to people who are pursuing a complaint under the BC Human Rights Code. It will also represent people (“complainants”) before the BC Human Rights Tribunal.
Phone: 1-877-689-8474

BC Laws
A website that makes available provincial Statutes and Regulations, Orders in Council, and Regulations Bulletins.
Phone: 1-800-663-6105

Access Justice
Operates free legal clinics across BC.
Phone: 1-877-762-6664

Financial Consumer Agency of Canada
Understanding your credit report and credit score. An overview of credit reports, published by the Financial Consumer Agency of Canada

My Money Coach
How to get your free credit report and check your credit score. Education and support around saving money and making smart financial choices.

Credit Counselling Society
Provides counselling, support and education for dealing with debt.
Phone: 1-888-527-8999

Consumer Protection BC
Protects BC consumers from many unfair practices, including unfair debt collection.
Phone: 1-888-564-9963

Family Maintenace Support Program
The Family Maintenance Support Program is a government service that ensures payment of child support once an agreement is in place. Phone: 604-678-5670

The Canadian Anti-Fraud Centre (CAFC)
The CAFC is Canada’s central agency for information on complaints concerning mass marketing fraud (i.e., telemarketing), advance fee fraud (e.g., West African letters), Internet fraud and identity theft.
Phone: 1-888-495-8501

Office of the Information and Privacy Commissioner of BC
The Office of the Information and Privacy Commissioner provides independent oversight and enforcement of BC’s access and privacy laws, including The Freedom of Information and Protection of Privacy Act (FIPPA),  and The Personal Information Protection Act (PIPA).
Phone: (250) 387-562

RCMP: Seniors Guidebook to Safety and Security
The Seniors Guidebook to Safety and Security has advice for seniors about security from fraud.

The Better Business Bureau (BBB)
Making the marketplace more trustworthy. The BBB helps resolve disputes between consumers and businesses. It also provides business ratings and reporting.

BC Housing
Explains housing programs, such as The Housing Registry, SAFER and Rental Assistance Program (RAP), and how to apply for them.
Phone: 604-433-2218 Fax: 604-439-4729
Toll Free: 1-800-257-7756

Aboriginal Housing Management Association (AHMA)
Opportunities in off-reserve Aboriginal housing across BC.
Phone: 1-888-921-2462

The Co-operative Housing Federation of BC (CHF BC)
Information about co-op housing and co-op housing opportunities across BC.
Phone: 1-866-879-5111

Mediate BC
Mediate BC is committed to providing people with practical, accessible, and affordable choices to prevent, manage and resolve disputes.
Phone: 1-877-656-1300

Small Claims BC
Connected to the Justice Education Society. Small Claims BC offers education and guidance around small claims.

Ministry of Justice: Small Claims – Procedure Guides
The Ministry of Justice Small Claims page covers everything you need to know about small claims court such as processes, forms and fees.
Phone: 1-800-663-7867

Residential Tenancy Branch
Answers questions and provides dispute resolution services for conflicts between landlords and tenants.
Phone: 1-800-665-8779

Fire Prevention Canada
The national voice of fire prevention education in Canada.
Phone: 613-749-3844

Safe at Home
Tips and information to help protect Canadians from the dangers of fire and carbon monoxide (CO). Safe at Home also has a Fire Safety Campaign called “By First Nations for First Nations.”

Health Canada: Pest Control Tips
Dealing with common household pests like spiders, bedbugs, carpenter ants, silver fish and fleas.

Pest Control Canada
Online directory of pest control companies across Canada.

Bed Bug Lookup
A registry to look up and report bed bug sightings and infestations in the Lower Mainland.

BC Roommate Guide

BC Tenants In Common Roommate Agreement

BC Co-Tenancy Roommate Agreement

Official Provincial Updates

Residential Tenancies Branch
The Residential Tenancies Branch can investigate, mediate and make decisions on disputes between landlords and tenants.

Phone: 204-945-2476
Toll Free In Manitoba: 1-800-782-8403

Independent Tenant Advisor (Legal Aid Manitoba)
Provides advice and information about Residential Tenancy matters and representation to those who qualify for legal aid
Phone: 204-881-1714

Legal Help Center
Legal Help Centre will provide you with legal information and referrals when you think you have a legal problem.
Phone: 204-258-3096

The Winnipeg Rental Network
The Winnipeg Rental Network (WRN) is a non-profit initiative providing resources, letter templates, rental information, and a web-based database for affordable rental housing.

211 Manitoba
A searchable online database of government, health, and social services that are available across the province. The service helps Manitobans who are looking to find the right community or social resource but don’t know where to start. 211 Manitoba also makes it easy for service providers and first responders to direct others to the right resource.

The Manitoba Human Rights Commission (MHRC)
The Manitoba Human Rights Commission is an independent agency of the Government of Manitoba and is responsible for administering The Human Rights Code.

Winnipeg Office:
Phone: 204-945-3007 | Fax: 204-945-1292
700-175 Hargrave Street, Winnipeg, MB R3C 3R8

Brandon Office:
Phone: 204-726-6261 | Fax: 204-726-6035

Financial Consumer Agency of Canada
Understanding your credit report and credit score. An overview of credit reports, published by the Financial Consumer Agency of Canada

My Money Coach
How to get your free credit report and check your credit score. Education and support around saving money and making smart financial choices.

The Canadian Anti-Fraud Centre (CAFC)
The CAFC is Canada’s central agency for information on complaints concerning mass marketing fraud (i.e., telemarketing), advance fee fraud (e.g., West African letters), Internet fraud and identification theft.
Phone: 1-888-495-8501

The Better Business Bureau (BBB)
Making the marketplace more trustworthy. The BBB helps resolve disputes between consumers and businesses. It also provides business ratings and reporting.

Community Financial Counselling Services
Provides counselling, support and education for dealing with debt.
Phone: (204) 989-1900
Toll free 1-888-573-2383

Consumer Protection Office MB
Protects MB consumers from many unfair practices, including unfair debt collection.
Phone: (204) 945-3800
Toll Free: 1-800-782-0067

The Credit Counselling Society
Provides counselling, support and education for dealing with debt.
Phone: 204-942-8789
Toll Free: 1-888-527-8999

RCMP: Seniors Guidebook to Safety and Security
The Seniors Guidebook to Safety and Security has advice for seniors about security from fraud.

Manitoba Housing
Manitoba Housing provides a range of quality housing such as apartments, townhouses, duplexes and houses. Rental rates are based on a rent-geared-to-income ratio of 28 per cent of the household income.
Phone: (204) 945-4663
Toll Free: 1-800-661-4663

The Co-operative Housing Federation of Canada
Information about co-op housing and co-op housing opportunities in Canada.

The Winnipeg Rental Network
The Winnipeg Rental Network (WRN) is a non-profit initiative providing a web-based database that makes it easier for people to find affordable rental housing.

Independent Tenant Advisor (Legal Aid Manitoba)
Provides advice and information about residential tenancy matters and representation to those who qualify for Legal Aid.
Phone: 204-881-1714

Health Canada – Dealing with Mould, Dampness and Humidity
This resource explains how to deal with mould. It also presents research on Canadians’ health and air quality.
Phone: 1-866-225-0709

Fire Prevention Canada
The national voice of fire prevention education in Canada.
Phone: 613-749-3844

Safe at Home
Tips and information to help protect Canadians from the dangers of fire and carbon monoxide (CO). Safe at Home also has a Fire Safety Campaign called “By First Nations for First Nations.”

Health Canada: Pest Control Tips
Dealing with common household pests like spiders, bedbugs, carpenter ants, silver fish and fleas.

Pest Control Canada
Online directory of pest control companies across Canada.

Bug n Scrub Program
Bug N Scrub services provided where bed bugs are present on-site. Services are offered free of charge for approved referrals.
Toll-free Bed Bug Hotline: 1-855-3MB-BUGS.

Resource Connect
A free app that can help connect quickly to support services and programs. The app is available to download from Google Play Store, and is focused on youth.